1.1 Every price on the Platform is in Indian Rupees and includes GST. The price of a Product is made up of its metal value, the value of its laboratory-grown diamonds, making charges and GST, and the breakdown is shown on the product page and on your tax invoice.

1.2 Shipping, insurance and packaging are free. Kavera does not add packaging, handling, convenience or administrative charges at checkout.

2.1 Prices of gold Products are updated in line with prevailing gold rates and may change between visits to the Platform.

2.2 The price shown at checkout is the price you pay, and it is locked when Kavera sends your Order Confirmation. Later changes in gold or laboratory-grown diamond prices, up or down, do not affect a confirmed order. Bespoke Products are priced as set out in the Bespoke & Custom Creations Policy.

2.3 Where a Product is listed with a manifestly incorrect price, clause 2.1(b) of the Cancellation, Returns & Refund Policy applies.

3.1 Where Kavera announces a reduction in price, it shows the prior price alongside the reduced price. The prior price is the lowest price at which the Product was offered on the Platform in the 30 days before the reduction.

3.2 Kavera does not use false urgency, hidden costs, pre-ticked additions to your cart, or any other dark pattern prohibited by the Guidelines for Prevention and Regulation of Dark Patterns, 2023.

3.3 Offers are governed by the Offers, Promotions & Kavera Credit Terms.

4.1 You may pay by credit or debit card, UPI, net banking, wallets, EMI and any other method shown at checkout. Cash on delivery, where offered, is available only up to the limit shown at checkout.

4.2 Payments are processed by RBI-authorised payment aggregators and gateways. Kavera does not store your card details. Saved cards are tokenised in accordance with RBI requirements.

4.3 An order is confirmed only after your payment is successfully received. If your account is debited but the order is not confirmed, the amount is reversed automatically within the timelines set by RBI, or refunded by Kavera within 7 Business Days of your request if it is not.

5.1 Where applicable income-tax law requires your PAN for a purchase, Kavera will ask for it before confirming the order.

5.2 Kavera accepts cash only within the limits permitted under applicable law, and may decline cash payments, or ask for additional verification, to comply with income-tax law and the Prevention of Money-laundering Act, 2002.

6.1 EMI, including no-cost EMI, and buy-now-pay-later options are provided by banks and financiers under their own terms. Eligibility, interest and processing fees are decided by the financier.

6.2 On a cancellation or refund, Kavera refunds the amount to the financier, and any interest or processing fees are governed by your agreement with the financier, except where clause 3.3 of the Cancellation, Returns & Refund Policy applies.

7.1 A GST tax invoice is issued for every order, sent by email and available for download from your Account. The invoice states the name of the seller, Adept Solar Grown Diamond LLP, and Kavera's GSTIN.

8.1 If you raise a chargeback or payment dispute with your bank for an order that is also the subject of a cancellation, return or refund request with Kavera, Kavera may pause processing of its refund until the chargeback is resolved, so that you are not refunded twice. Kavera may share order and delivery records with the bank to respond to a chargeback.